Privacy policy

This privacy statement was created to better help those who are concerned about how their personal information is used online. According to legal standards, personal data is information that can be used to locate, identify, or contact a single person. Please read our privacy policy carefully to understand how we gather, use, safeguard, or otherwise handle your personal data in compliance with our website. Heylix Media is the data controller for data protection law and can be reached at the following email: contact@heylixmedia.com

What kind of private information do we gather?

You might be required to enter your name, email address, payment information, or other details to support you with your experience or to complete a transaction with us while ordering or registering on our website or app, communicating with us via email, or speaking to us on the phone, as applicable.

How long do we save personal information?

Your personal information will only be kept by us for as long as is necessary to fulfil the reasons for which it was originally obtained, including to meet any reporting or legal obligations.

The quantity, kind, and sensitivity of the data, the risk of harm from unauthorized use or disclosure, the objectives for which we process the data, including whether those purposes may be met by other methods, and the applicable legal requirements are all taken into account when determining the right retention time for personal data.

However, you can get in touch with us at any time and ask us to erase all of your personal information.

How and when do we gather data?

When you use our website or app, fill out a form, enter information, call us, contact us, or engage in another type of interaction with us, we may receive information (including personal data) from you.

How are your details used by us?

We may make the following uses of the personal information we learn about you from when you register, buy anything, subscribe to our newsletter, answer a survey or marketing communication, browse the website, or use particular other site features:

  • To offer you our services and carry out your requests of us.
  • To execute the transactions, you asked us to finish.
  • To send you recurring emails with information about your order or other goods and services.
  • If you requested it, we will send you our newsletter.
  • To run advertisements.

Your Data Control and Access Rights

You can choose not to receive any more contact from us at any moment. By getting in touch with us at any time via the phone number or email provided on our website, you can perform the following:

  • View whatever information we may have about you.
  • Change or update any information we have on you.
  • Have us remove any information we have about you.
  • Speak up if you have concerns about how we use your data.

Do you sell my personal data?

We never have and never will sell, trade, or rent the personal data of our users to third parties.

Security

We take security measures to safeguard your information. Your information is secure both online and offline when you submit sensitive data via the website.

Anywhere we gather sensitive data (such as credit card information), it is encrypted and sent to us in a safe manner. You may confirm this by checking for a lock icon in the address bar and the prefix "HTTPS" in the Web page's address.

While we encrypt important information before sending it over the internet, we also secure your information offline. Personal information is only accessible to staff members who require it to carry out a specific task (like customer support or billing).

Third-party links

On our website, we neither provide nor include goods or services from third parties.

Cookies

Cookies are used on this website. In order to enhance your experience on our site and recognize returning users, we may store a little amount of data called a cookie on the hard disc of a site visitor. For instance, you would save time by not having to enter your password more than once when we utilize a cookie to identify you. In order to improve the user experience on our site, cookies can also let us track and target the interests of our visitors. The use of a cookie on our site is not connected in any way to any personally identifiable data.

Changes

We may occasionally amend this privacy statement to reflect changes to our practices or for other administrative, statutory, or regulatory purposes.

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